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Find helpful information regarding NI Parcels and our frequently asked questions.

What if I miss my delivery?

Delivery

What if I miss my delivery?

Updated 3 days ago

If you miss the delivery the courier will usually re-attempt the next working day or will leave a card, instructions on how to arrange another delivery will be noted on the card.

 

Please check your tracking to see if your item is out for delivery as you will get 2 delivery attempts.

 

You can also arrange to collect the items from a local depot.

 

For same-day deliveries within Belfast (Captain Courier), you will only get one delivery attempt and then the item will be returned to sender. This will incur a failed delivery fee and no refund will be offered.

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