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What is a commercial / customs invoice?

Customs

What is a commercial / customs invoice?

Updated 1 hour ago

What Is a Commercial Invoice?

A Commercial Invoice acts as a customs declaration for goods being sent internationally. It’s provided by the sender (person or business) and used by customs authorities to determine if any taxes, duties or other fees apply.

Providing a complete and accurate Commercial Invoice is the best way to ensure your shipment can clear customs quickly and without delay.


What to Include on a Commercial Invoice

1. Description of Goods

Give customs a clear picture of what’s inside your parcel. Your description should explain:

  • What the item is

  • What it’s made of

  • What it’s used for (if relevant)

Each item must be described clearly and specifically. Avoid vague terms such as “gift” or “sample”.

2. Accurate Value of the Goods

Every item must have a declared value, even if it’s a gift, return, or sample. The value should reflect the true cost of the goods, such as their production or replacement cost.

  • Use the same currency throughout.

  • Avoid under-valuing items, as this can lead to customs delays or penalties.

3. Country of Origin

State where the goods were manufactured or produced. This may differ from the country you’re sending the parcel from and helps customs assess duties correctly.


Example of a Good Commercial Invoice Description

Poor Description

Better Description

“Gift”

“Men’s cotton T-shirt, 100% cotton”

“Clothes”

“Children’s wool jumper, 80% wool, 20% nylon”

“Electronics”

“Bluetooth wireless headphones, plastic and metal” (Insert the Brand Names and model where possible)

“Souvenirs”

“Ceramic mug with printed design”

Being specific and accurate helps customs process your parcel more quickly and reduces the risk of delays or additional checks.

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