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Find helpful information regarding NI Parcels and our frequently asked questions.
Booking
Last updated on 28 Oct, 2025
EU product identifiers
What your SKU, manufacturer's model number and barcode are, and why customs needs all three for sales to EU customers.
What is volumetric weight and how do I calculate it?
I have rebooked my collection, do I need new labels?
Where do you ship to?
What if I don't have access to my labels?
Is my parcel covered for damage or loss?
Can my parcel be collected and delivered on the same day?
How to declare your shipment contents correctly
EU product identifiers