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Find helpful information regarding NI Parcels and our frequently asked questions.

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Last updated on 28 Oct, 2025

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What to Do If Your Items Are Not Collected

When will my items be collected?

What if I miss my collection or the driver does not turn up?

Where are my items collected from?

When should I book my collection?

Can the driver call me before collection?

Can you collect from airports/ferries/cruise terminals?

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What to Do If Your Items Are Not Collected

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