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Find helpful information regarding NI Parcels and our frequently asked questions.
Customs
Last updated on 03 Nov, 2025
Use Previous Customs Items
Select previous Customs items for your new shipments.
Will I need customs forms?
What is a commercial / customs invoice?
How to Access and Complete Customs Forms
Step-by-step instructions to find, download, and fill in customs forms for NI Parcels shipments, including troubleshooting and FAQs.
UK <> EU Sending of Foodstuffs / Animal Products / Cosmetic items
Commodity Codes
Will I need to pay customs charges?
Does my price include customs charges?
Can I Refuse Customs Charges?
How long will customs clearance take?
Can NI Parcels assist with customs clearance?
What information will customs ask for?
How to describe your items for customs
Items likely to be stopped by customs